Terms & Conditions

Last Updated: 02/02/21

The following terms and conditions are in place to ensure we maintain a safe and fair website and online sales platform.

These terms and conditions may be changed from time to time. All changes will be effective immediately upon posting changes on the website. It is the responsibility of all Borthwick Estate customers to be familiar with the latest terms and conditions. The on-going use of the Borthwick Estate website represents your agreement to these terms and conditions.

By purchasing any product from this site you are agreeing that you are over 18 years old and of legal age to purchase alcohol in New Zealand.


If you buy a product from the Borthwick Estate website and receive a faulty product or a product different from that which you purchased, please contact us to arrange for your purchase to be returned for a full refund or credit or replaced.


All prices published on the Borthwick Estate website are in New Zealand dollars and include 15% Goods and Services Tax (GST).

Payment Terms

We accept payment for purchases made through the Borthwick Estate website via Visa and Master Card credit cards only. All charges are made in New Zealand dollars and include GST. Payments are processed offsite by stripe.com

Delivery Policy

We aim to dispatch all goods by courier within 48 hours of sale unless stated otherwise on the website for a particular product. Delivery times vary from 1-5 days subject to location throughout New Zealand. If a product ordered is out of stock, changed vintage or on back order, Borthwick Estate will advise the customer via e-mail on receiving their order and of the expected delivery time.

Return / Cancellation Policy

Any claims against purchases from Borthwick Estate must be made within 7 days of delivery. Prior to returning goods all customers must first contact Borthwick Estate to arrange the return. All returned goods must be in the original packaging, undamaged, not used.

Your Account Details

By registering as a user of the Borthwick Estate website you warrant that you have provided complete, accurate and current personal or business information. Borthwick Estate may phone or mail you to verify these details. Without limiting any other rights or remedies we may have, you agree not to permit any other person to use your details or customer information for the purchase of goods through the Borthwick Estate website.

We may, at our discretion, monitor your use of the Borthwick Estate website and restrict access to any content or services available.

Termination of Use

We reserve the sole discretion, without notice, to terminate your account and ability to buy product or use our website services if we believe that you have breached these Terms and Conditions.

Content Disclaimer

While the information contained in this website is accurate to the best of Borthwick Estate’s knowledge, it is not intended to be used to give medical or health advice in any way.

External Links on the Site

We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.

General Terms

In the event of a dispute arising in relation to these Terms and Conditions, the New Zealand courts will have non-exclusive jurisdiction over such a dispute. If we do not exercise or enforce any right available to us under these Terms, this does not constitute a waiver by us of those rights. We may transfer this agreement or any benefit or obligation of this agreement to any person without notice to you. You may not transfer any benefit or obligation to any other person without our written consent. Each part of these Terms is separately binding. If for any reason any part cannot be relied on, all other parts remain binding.